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  • What days are you open?
    We are open 7 days a week! OPENING HOURS Mon - Thur: 9am - 8pm Friday 10am - 7pm Saturday: 9am - 3pm Sunday: 11am - 5pm
  • Should I have a consultation before I book an appointment at DeCola Salon?
    All of our appointments start with a consultation but if it's your first time with the stylist, if you are looking to make a dramatic change, if you have box dye on your head, and any extension appointments we recommend making a consultation appointment. This complimentary appointment is the perfect opportunity to discuss your hair history and the best approach to achieve your dream hair. It ensures that you have a clear understanding of what is possible to achieve, that your service appointment is booked correctly, and that an accurate price quote is provided.
  • When should I book my next follow up appointment?
    For haircut appointments, we suggest coming back every 6 to 8 weeks. For color touch-ups, we suggest 4 to 6 weeks. For highlights, we suggest 6 to 8 weeks. For balayage, we suggest 8 to 10 weeks. For keratin treatments we suggest 3 to 4 months. The best way to know when you should book your next follow-up appointment is to ask your stylist at the end of your appointment. They will provide more detail tailored to your specific hair needs, goals, and maintenance. No one knows their schedule better than the stylists themselves. Ask them to book your next appointment while you're in their chair!
  • Should I schedule my appointments ahead at DeCola Salon?
    We cannot encourage this enough! Booking in advance guarantees an appointment with your preferred stylist, which will help maintain your look. Booking ahead of time also ensures that you can secure a time slot that fits your schedule and avoids any potential last-minute availability issues. Feel free to book multiple appointments with your stylist, next time you are in their chair.
  • Do you take walk-in appointments?
    While we do suggest making an appointment for guaranteed service, we do also take walk-ins.
  • How do I select a stylist that is right for me?
    To find your perfect stylist, we suggest using our Meet Your Stylist feature! This feature allows you to fill out a survey and be matched to a stylist that fits not only your hair needs, but your personality as well! Try it now and click here!
  • Can I try different stylists at DeCola Salon? Or should I stay with just one?
    Of course! Our salon is one big family and no one will ever be offended if you try different stylists. Everyone has their own unique style!
  • What is your tier system?
    Our salon operates on a tier system, which allows us to ensure that each client receives the most appropriate service and expertise tailored to their individual needs. These levels are the result of the hair dresser's achievements, which are determined by their experience in our salon, knowledge of the business, level of advanced training they have received, and the client demand for their time and services. Our salon's pricing structure offers our clients the opportunity to enjoy the DeCola Salon experience at pricing tiers that best suit their needs. Whatever tier you seek, the DeCola Salon team is confident that we will exceed your expectations and look forward to keeping your style on the cutting edge.
  • What is your pricing?
    Our pricing varies depending on factors such as hair length, type, color, and desired goals. We believe in transparency and providing personalized service, which is why we offer complementary consultations to discuss your specific needs and goals. During this consultation, we'll work with you to create a customized plan that fits your budget and helps you achieve your hair goals while providing clear cost expectations. Our salon's pricing structure offers our clients the opportunity to enjoy the DeCola Salon experience at pricing tiers that best suit their needs. Whatever tier you seek, the DeCola Salon team is confident that we will exceed your expectations and look forward to keeping your style on the cutting edge.
  • What forms of payment do you accept?
    We accept cash, checks, apple pay and all major credit cards. Tips are appreciated, stylists accept cash or venmo.
  • Do you offer gift cards?
    Yes, you can purchase gift cards at our salon or online by clicking here.
  • Does DeCola Salon have an ATM onsite?
    Yes, we do. Our ATM is in our kitchen/waiting area.
  • What hair color lines do you use?
    We use Duomo, Oligo, and Formula 18 lightener.
  • What product lines do you carry?
    We carry our very own DeCola line, Oribe, R&Co, Lakme Teknia, GK hair, Ecru, Coloure, Seven, IGK, and Duomo.
  • Do you have any cruelty free products?
    Yes, all of our products are cruelty-free!
  • Do you have a cancellation policy?
    Your appointments are very important to the team members of DeCola Salon. It is reserved especially for you. We understand that sometimes schedules adjustments are necessary; therefore please give 24 hours notice in the event that you have to cancel your appointment.
  • What is your product return policy?
    Hair and makeup products may be returned for a salon credit with in one week after purchasing.All hair extension hair is non-refundable.
  • Balayage vs. Highlights. What is the difference and which is best for me?
    Balayage is hand-painted highlights strategically placed to create a softer and more blended appearance. Whereas traditional highlights are placed in a more structured and strategic manner in order to blend the hair from root to tip. Balayage is recommended for clients who prefer low maintenance, lived in color that only needs to be retouched about every 6 months. Highlights are for clients who want specifically placed highlights with a more all-over lightening effect from root to tip and do not mind the maintenance
  • What is a “color” appointment?
    When booking a color appointment, you are opting for a single process color to be applied to either just your root or all over your hair. Color appointments do not include any sort of lightning or foils.
  • Does your salon donate hair?
    While we do perform the haircuts for hair donations, the salon is not partnered with any donation services at this time. We leave it in the client’s hands to donate the hair to the service of their choosing.
  • Do you offer hair extensions?
    Yes, we offer Perfectress extensions, as well as the Halo extension.
  • What if I want to go from dark to light/light to dark? Can that be done in one process at DeCola Salon?
    Going from dark to light is typically a multi-session process and we recommend booking a consultation before this. Going from light to dark can usually be achieved in one appointment.
  • How long do perms last? Can I get color in between?
    After getting a perm at DeCola Salon it will last three to four months and you can get color in between or after a perm is completed
  • Does DeCola Salon offer Kertin Treatments? How long do Keratins last? Can I get color in between?
    DeCola Salon does offer Keratin Treatments. Keratins last three to four months Color can be done, Prior to Keratin for same day service or in between
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