100% Satisfaction Guarantee at DeCola Salon
At DeCola Salon, your satisfaction is our top priority. We are committed to ensuring that every guest leaves feeling confident and completely happy with their entire experience—from the moment they walk in to the final result of their service. That’s why we proudly offer a 100% Satisfaction Guarantee on customer service and hair services.
How It Works
We stand by the quality of our work and the level of service we provide. If for any reason you are not fully satisfied with your experience at DeCola Salon, we want to hear from you. Whether it’s related to customer service, your hair service, or both, our goal is to make things right and ensure you leave happy
One-Week Adjustment Policy
To maintain the highest standards of service, our 100% Satisfaction Guarantee is valid for one week from your service date. If you experience any concerns, please let us know within seven days so we can address them appropriately.
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Hair Service Concerns – If you are not completely satisfied with your hair service, we offer a complimentary adjustment within one week of your original appointment. If more than seven days have passed, we will still be happy to assist you, but additional charges may apply depending on the services required.
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Customer Service Concerns – If you had any issues with the customer service experience, we welcome your feedback and offer options to address your concerns.
Let Us Know How Your Appointment Went
We value your feedback! Whether you had an amazing experience or have a concern, we’d love to hear from you.
This link allows you to let us know if you were happy with your experience or if anything could have been better. Whether it's about the service you received or your overall visit, your input helps us continue to provide exceptional service and ensure that every guest enjoys the best salon experience possible.
Thank you for choosing DeCola Salon—we look forward to seeing you again soon! ✨